To protect fans, we actively identify and block automated bots from visiting or using our site. Unfortunately, sometimes a real fan can mistakenly be identified as a bot while trying to purchase a ticket.
To ensure that you are not mistaken for a bot, please make sure that you are not using a VPN on your device and only have one tab open (your place in the queue will remain the same in each tab).
When the event goes on sale, please do not refresh the page or continually exit and rejoin the queue. You cannot bypass the waiting room system we have in place.
If you have followed these steps and have been blocked accidentally, please contact us here so we can assist.
Be sure to have your IP address handy. You can find your IP address by visiting here.