The transfer option will be available approximately one to two weeks prior to your event.
To transfer tickets to your friends, simply log into the AXS app (make sure you have the latest version installed) with the email address used for purchase.
Your app should look like this when logging in:
Select the ticket icon at the bottom of the page or 'view tickets'. You should see one QR code for each ticket, swipe to view them:
If you don't need to transfer any tickets, then you're ready to enter the show!
To transfer, simply click on transfer and select the seats you wish to transfer:
Enter the details of the person you wish to transfer the tickets to. Please ensure you have entered the correct email address - the email address must be associated with an AXS account for the transferee to view their tickets:
Review the details and confirm the transfer:
Success - your tickets have been transferred!
Important:
- The email address you transfer the tickets to must be associated with an AXS account for the recipient to be able to view the tickets. If the recipient does not have an AXS account, the transfer will be pending until they create an account.
- Transfers can not be undone once sent, so make sure you enter the correct details.
- We strongly recommend that you transfer your tickets before you head to the venue, as the phone signal is likely to be weak on event day.